SMS Reminders via Twilio and Telnyx
Automated SMS appointment reminders delivered through your configured Twilio or Telnyx number, included from the Growing plan up to the plan allowance.
How it works
- Reminders send automatically 24 hours and 1 hour before each appointment
- Delivery runs through Twilio or Telnyx, whichever provider your account is configured with
- Full delivery on all major Canadian carriers (Rogers, Bell, Telus, and flanker brands)
- Delivery status is tracked per message so you know reminders landed
Frequently asked questions
Which Canadian carriers are supported?
Messages are delivered to all major Canadian carriers — Rogers, Bell, Telus, Fido, Koodo, Virgin Plus, Public Mobile, and others — through Twilio or Telnyx. A dedicated per-tenant number is provisioned from Settings → Messaging.
What do SMS reminders cost?
SMS reminders are included from the Growing plan up to the monthly allowance shown on the plans page. When the allowance is reached, texts pause until the next month — there are no per-message overage charges.