Automated Reminders That Keep Your Calendar Full
Automated SMS and email reminders sent before every appointment, with a one-click reschedule link so customers move a booking instead of missing it.
How it works
- Set your templates — Write the reminder copy once, per service or staff member, and choose when it sends.
- Reminders send automatically — A reminder goes out ahead of every appointment without anyone pressing send.
- Customers confirm or reschedule — One-click links move an appointment to another open slot instead of losing it to a no-show.
What you get
- SMS and email reminders sent automatically before every appointment
- Customers get a reminder before every appointment, with a link to reschedule if plans change
- One-click reschedule links so customers move appointments instead of skipping them
- Customizable message templates per service or staff member
- Works with Canadian carriers out of the box
Frequently asked questions
How do automated reminders reduce no-shows?
Reminders reach customers before the appointment so they remember it, and a one-click reschedule link turns a conflict into a moved booking instead of an empty slot. We do not publish a guaranteed reduction figure — results depend on your customers, services, and reminder timing.
Are SMS reminders included in every plan?
SMS reminders are included from the Growing plan up, with per-message carrier rates applying. Email reminders are included on every plan.
Can customers reschedule from the reminder?
Yes. Every reminder includes a one-click link where customers can reschedule to another open slot — which recovers bookings that would otherwise become no-shows.
What happens when the SMS allowance runs out?
Texts pause until the allowance resets on the first of the month. Email reminders keep sending, and no per-message overage charges are added.